STICKMAN VENTURES

Custom Software Development and Engineering

Support Questions or issue? We’re here when you need help.

There is nothing worse than having an issue or question and you have nowhere to turn.

Stickman Ventures offers warranties on every piece of custom software we ship and support to our clients in the form of email, portal, real-time chat, and telephone.

Benchmarks

Stickman Ventures strives to resolve support issues as quickly as possible. Using benchmarks provided by both ZenDesk and our internal systems, you can see our current response timelines as of August 2017.

34 minute

Average First Reply Time

1.64 hour

Average Ticket Resolution

96.7%

Customer satisfaction

237

Average Tickets Per Month

Existing Clients

Support Portal

Visit our support portal or email your ticket directly to support@stickmanventures.zendesk.

Slack Access

Visit your private slack channel and talk directly to your project team.

Support Telephone

Call us toll free at +1 877-450-9690.

Open Source

Please note, our support channels are not releated to our open source projects. Please file tickets for our open source projects in their respective code repositories.

Ready to start?

Get in touch. We're ready to listen.